Terms & Conditions

This section provides an overview and directory to our terms and conditions, which describe the rules you agree to when using our Site. By clicking on the hyperlink associated with a topic, you will be able to read the full provision. Please make sure you have read, understand and agree to these Terms.

  1. PRODUCTS AND PRODUCT INFORMATION
    We try our best, but sometimes the information about a product may be incorrect or the products may be available in limited quantities. The products on our Site are for you only -- do not resell them.
  2. PERMITTED USERS
    You can browse the Site if you are 13+ years old and if you are 18+ years old you can buy products from us.
  3. INTELLECTUAL PROPERTY
    We own our Site and the information on it.
  4. LIMITED LICENSE
    We hope you enjoy the Site, but there are some restrictions on how you can use it.
  5. SITE PROMOTIONS
    We want you to take advantage of discounts and promotions, but always remember to read the fine print because some promotions are only available for a limited time and may have other requirements for eligibility.
  6. YOUR ACCOUNT
    You are responsible for your account and you must make sure to keep your password confidential.
  7. SUBSCRIPTIONS
    Thanks for your purchase! You must pay for your product or subscription when you order it. This section also has information on our billing and cancellation policies.
  8. REFUND AND RETURNS
    We will exchange or refund in full any purchase made within 30 days if product is unused. We will replace any broken or damaged diffuser up to 1yr after purchase while only using our fragrance. We will replace any diffuser that is broken after 1 year if you have been an active subscriber for a continuous 6 months.
  9. GIFT SUBSCRIPTIONS
    You can purchase a gift subscription for someone by pre-paying the subscription fee. We are sorry but gift subscriptions are non refundable.
  10. PRODUCT GUARANTEE AND PACKAGING
    This is the real deal. No knock-offs, no imitations. We take this very seriously.
  11. REFERRAL PROGRAM
    Help spread the word and we will reward you for it.
  12. THIRD PARTY LINKS
    Sometimes we link to third party sites. Most of it is great stuff, but we are not responsible if its not.
  13. SOCIAL MEDIA
    Social media sites have rules too, make sure to read and follow them. We are happy for you to post on our social media, but make sure it's really Scentbird before you do. If you really need to get ahold of us, send us an email at support@californiafreshhome.com.
  14. REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
    We want to hear from you, but please play by the rules when posting content. Your content and opinions belong to you, but we may want to share them. We may choose to remove content we don’t feel is appropriate.
  15. NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT OR OTHER INTELLECTUAL PROPERTY RIGHTS.
    We respect intellectual property rights, if you think your copyright is being infringed, here is how to let us know.
  16. DISPUTES AND APPLICABLE LAW
    Any dispute between us will be governed by New York law and decided by non-judicial arbitration. By agreeing to these Terms you waive rights to maintain a court action, the right to a jury trial, and the right to participate in any form of class or representative claim.
  17. LIMITATION OF LIABILITY
    We are building the best company we can for you, but we can't promise it will be perfect and we are liable to you for various things. If you live in New Jersey or certain other states, our limitation of liability is different according to state law.
  18. DISCLAIMER OF WARRANTIES
    This Site is available "AS IS." We do not promise that your use of the Site will be uninterrupted or error free.
  19. INDEMNIFICATION
    You are responsible for any harm that you cause us.
  20. TERMINATION
    Both of us can end these terms, read this section for the details.
  21. GENERAL INFORMATION
    Additional terms that govern your use of the Site. 
  22. QUESTIONS
    Please contact us at support@californiafreshhome.com.


YOUR ACCOUNT AND RESPONSIBILITIES

To use the App and/or most Services offered under these Terms, you’ll need to register as a User for an account (“Account”). You agree to ensure that your User information is accurate and kept up to date. Accounts are available only to adult individuals 18 years of age or older and have the necessary power and authority to enter in these Terms. By accepting these Terms, you affirm that you are at least 13 years old, and, if you are under 18 years old, that your parent or legal guardian has given you permission to use the Service and agrees on your behalf to the Terms. If you are under the age of 13, do not use the Service. You agree to accept full responsibility of all obligations under these Terms for the actions of any user of an Account authorized or created by you.

If you create an Account, you will be asked to create a password and a user name upon completing the registration process ("Access Credentials"). It is solely your responsibility to maintain the security of your Access Credentials. You agree that California Fresh Home shall not be liable for any loss that you may suffer as a result of the authorized or unauthorized use of your Access Credentials by a third party. You shall not allow any other person to use any Service or the Apps via your Access Credentials. You agree to ensure that you exit from your Account at the end of each session.

California Fresh Home may suspend, terminate, modify, or delete any Account at any time for any reason, with or without notice to you. Most Account suspensions, terminations, and/or deletions are the result of violations of these Terms or are a result of an abandoned Account.